Terms of Use

Welcome to The Mathews Collection website (themathewscollection.com). These Terms of Use govern your access to and use of our website and any services, content, or features offered through it.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website.

We reserve the right to modify or update these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

The Mathews Collection is a family-run business providing luxury travel advisory, prime property services, and bespoke lifestyle concierge services. Our services are tailored to discerning clients seeking extraordinary experiences and personalised guidance.

The website is operated by The Mathews Collection, with our principal place of business in London, United Kingdom. For any enquiries, please contact us at tobias@themathewscollection.com.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

Prohibited conduct includes, but is not limited to:

• Using the website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility
• Using the website in any way that is unlawful, illegal, fraudulent, or harmful
• Conducting any systematic or automated data collection activities (including scraping, data mining, or harvesting) without our express written consent
• Attempting to gain unauthorised access to any part of the website, server, or network
• Transmitting or distributing viruses, malware, or other harmful code
• Using the website to send unsolicited commercial communications

We reserve the right to terminate or restrict your access to the website immediately, without prior notice or liability, for any reason whatsoever, including breach of these terms.

All content on this website, including but not limited to text, images, graphics, logos, icons, photographs, audio, video, and software, is the property of The Mathews Collection or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

The Mathews Collection name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of The Mathews Collection. You may not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial purposes. This licence does not include:

• Modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, or creating derivative works from any content on the website
• Transferring or selling any information, software, or services obtained from the website
• Using any content for commercial purposes without our express written consent

The Mathews Collection offers luxury travel advisory, property advisory, and lifestyle concierge services. The information on our website is provided for general informational purposes only and does not constitute professional advice.

By submitting an enquiry through our contact forms or by email, you consent to us collecting and processing your personal information as described in our Privacy Policy.

We endeavour to respond to all enquiries promptly. However, submission of an enquiry does not create a contractual relationship or obligation on our part to provide any specific service. All services are subject to separate terms and conditions agreed upon at the time of engagement.

We reserve the right to decline any enquiry or request for services at our sole discretion, without obligation to provide a reason.

We make every reasonable effort to ensure that the information on this website is accurate and up to date. However, we do not guarantee the completeness, accuracy, reliability, or timeliness of any information, content, or materials on the website.

Property listings, travel itineraries, and lifestyle service descriptions are provided for illustrative purposes and may be subject to change. Prices, availability, and terms of services are subject to change without notice.

Any reliance you place on information obtained through this website is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website.

Our website may contain links to third-party websites or services that are not owned or controlled by The Mathews Collection. These links are provided for your convenience and reference only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse, guarantee, or make any representations about third-party websites or the information they contain.

You acknowledge and agree that The Mathews Collection shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

The website and its contents are provided on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The website will be continuously available, uninterrupted, timely, secure, or error-free
• The results obtained from using the website will be accurate or reliable
• Any defects or errors in the website will be corrected
• The website is free of viruses or other harmful components

To the fullest extent permitted by applicable law, The Mathews Collection, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the website
• Any conduct or content of any third party on the website
• Any content obtained from the website
• Unauthorized access, use, or alteration of your transmissions or content

Nothing in these terms shall exclude or limit our liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law.

You agree to defend, indemnify, and hold harmless The Mathews Collection, its directors, employees, partners, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the website, your violation of these Terms of Use, or your violation of any rights of another party.

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any dispute arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms of Use is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and The Mathews Collection regarding your use of the website, and supersede all prior agreements, understandings, and representations.

If you have any questions about these Terms of Use, please contact us: